Privacy Policy

Last updated: May 5, 2026

1. Introduction

This Privacy Policy explains how Seatify Pro Poker ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our desktop poker multi-tabling assistant for Windows ("the Software") and our website at https://seatifypro.com. We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Seatify Pro Poker
Email: [email protected]

If you have any questions about how we process your data, please contact us at the email address above.

3. Data We Collect

We collect and process the following categories of personal data:

• Email address: provided when you create an account or subscribe to our service
• Payment information: processed securely through Stripe (our payment processor). We do not store your full credit card details — Stripe handles all payment data in compliance with PCI-DSS standards
• Usage data: information about how you use the Software, including feature usage, session duration, and interaction patterns
• Device information: operating system version, hardware configuration, and application version for compatibility and support purposes

4. Purpose of Processing

We process your personal data for the following purposes:

• Account management: to create and maintain your user account, authenticate your identity, and manage your subscription
• Payment processing: to process subscription payments securely through Stripe, manage billing, and handle refunds
• Service improvement: to analyze usage patterns and improve the Software's features, performance, and user experience
• Customer support: to respond to your inquiries, troubleshoot issues, and provide technical assistance

5. Legal Basis

We process your personal data based on the following legal grounds under the GDPR:

• Consent: where you have given explicit consent for specific processing activities (e.g., marketing communications)
• Contract performance: where processing is necessary to fulfill our contractual obligations to you (e.g., providing the Software, managing your subscription)
• Legitimate interests: where processing is necessary for our legitimate business interests (e.g., improving the Software, ensuring security), provided these interests do not override your fundamental rights and freedoms

6. Data Retention

We retain your personal data only for as long as your account is active and as necessary to fulfill the purposes for which it was collected. Specifically:

• Account data is kept for the duration of your active account
• Payment records are retained as required by applicable tax and accounting laws
• Usage data is retained in anonymized form for analytics purposes

Upon your request, we will delete your personal data within 30 days, unless we are legally required to retain certain information. To request deletion of your data, contact us at [email protected].

7. Third-Party Sharing

We share your data with the following third-party service providers:

• Stripe: our payment processor, which handles all payment transactions securely. Stripe receives your payment information (card details, billing address) to process subscriptions. Stripe's privacy policy is available at stripe.com/privacy

We do not sell your personal data to any third party. We only share data with service providers who are necessary for the operation of our service, and we ensure they comply with applicable data protection regulations.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure infrastructure hosted on reputable cloud providers
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel only

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: you have the right to request a copy of the personal data we hold about you
• Right to rectification: you have the right to request correction of inaccurate or incomplete personal data
• Right to erasure: you have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected
• Right to data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format
• Right to object: you have the right to object to the processing of your personal data based on legitimate interests
• Right to restriction: you have the right to request restriction of processing of your personal data in certain circumstances
• Right to withdraw consent: where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Cookies

Our website uses minimal cookies necessary for the proper functioning of the site. We may use:

• Essential cookies: required for basic site functionality (e.g., session management)
• Analytics cookies: if used, these help us understand how visitors interact with our website. Analytics data is collected in anonymized form

You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our website.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Software after changes are posted constitutes your acceptance of the revised policy.

12. Contact

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us at:

[email protected]