Support

We're here to help you get the most out of Seatify Pro.

Contact Us

For any questions, issues, or feedback, reach out to us at [email protected]. Please include your account email and a brief description of your issue so we can assist you as quickly as possible.

Response Times

We aim to respond to all inquiries within the following timeframes:

• Billing & account issues: within 24 hours
• Bug reports: within 72 hours
• General questions: within 7 days

Response times are measured in business days. During peak periods, responses may take slightly longer, but we always aim to acknowledge your message promptly.

Self-Service Documentation

Many common questions are answered in our documentation. Before reaching out, check if your question is covered in our Docs section, which includes setup guides, feature walkthroughs, and troubleshooting tips.

What to Include in Your Message

To help us resolve your issue faster, please include:

• Your account email address
• A description of the issue or question
• Steps to reproduce (for bug reports)
• Your operating system and Seatify Pro version